Notes and Disclaimers
*All stones are packaged by weight therefore the actual stone count can vary per bag.
**AB and Metallic products have coatings applied over the product to achieve their unique color. Products with these coatings can show wear or chip over time with handing or use.
***Rhinestones are created from color lots. Color lots are also used for products like material, yarn, tile, paint and many other items. Slight differences in time, temperature, humidity, and other factors can result in different shades of the same color. We work closely with our manufacturer to keep our colors consistent, but there can be slight color differences as each batch of the same color is made.
****We do our best to provide images that represent the most accurate product colors. Due to screen variations for computer monitors, phones and tablets, colors may appear different depending on the device you view the images on.
****Our low-lead stones have been tested by the manufacturer and are found to meet federal requirements of containing less than 100ppm lead count. The PPM is based solely on the manufacturer’s testing and official test results can be provided per request. Be Createful has not tested the rhinestones.
*****Small items such as rhinestones and pearls are a choking hazard to children and pets. Do not allow children or pets to play with rhinestones. Additionally, new “Lead Laws’ advise rhinestones may be unsafe for children 12 and under and should not be used to decorate garments.
The United States Postal Service (USPS) has shared that they are experiencing a high intake of packages and are understaffed due to COVID-19. While we work hard to meet our promised processing time, shipping timelines depend on USPS's volume and they are working hard to ensure delivery.
What does this mean for you?
Shipping partners may have delays: When an order is shipped you receive an email with tracking. If you don't see the email please check your spam folder. You can also find tracking under your order history on the website. Once a tracking number is assigned, we’ve fully packaged your order and handed it over to USPS. We have access to the same tracking information shared with you, our customers. Due to high order volumes and the impact of COVID-19 on our shipping partner, delivery times + tracking updates may experience longer than normal delays.
We are currently seeing order tracking statuses stuck in pre-shipping and are working with USPS to get accurate tracking information for these orders.
We are thankful for your patience as we navigate together.
