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✨ Application & Care
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Rhinestone FAQ: Your Complete Guide to Hotfix and Flatback Rhinestones
📦 Product Basics
What types of rhinestones do you offer?
We specialize in premium flatback rhinestones and hotfix rhinestones. Our signature LUXE line features the highest-quality rhinestones, ideal for fashion design, crafts, and production. Each product line is carefully curated to meet professional standards for brilliance, clarity, and durability.
What are rhinestones and how are they used in crafting?
Rhinestones are precision-cut crystals or glass stones that add sparkle and dimension to apparel, accessories, and craft projects. They're available in flatback (glued) and hotfix (heat-applied) varieties. Crafters, designers, and studios use them to embellish clothing, dance costumes, cheer uniforms, DIY projects, and custom designs.
What's the difference between hotfix and flatback (non-hotfix) rhinestones?
Hotfix rhinestones feature a heat-activated glue disk on the back that bonds the rhinestone to the fabric when heated. This makes them ideal for apparel decoration and textile projects.
Flatback rhinestones require adhesive to attach to your finished product. Popular adhesive options include Supertite Fusion Tack or Supertite Multi-Grab 36. Quality flatback rhinestones feature a thin silver foil backing that maximizes light reflection and sparkle.
| Feature |
Hotfix Rhinestones |
Flatback Rhinestones |
| Application Method |
Heat press (335°F) |
Adhesive required |
| Best For |
Fabric & apparel |
Hard surfaces, mixed materials |
| Adhesive |
Pre-applied glue disk |
Separate adhesive needed |
| Durability |
Permanent fabric bond |
Varies by adhesive quality |
| Ease of Use |
Quick, consistent results |
More control, versatile |
| Recommended Adhesive |
Built-in |
Supertite Fusion Tack or Multi-Grab 36 |
For more information on rhinestones, check out our Rhinestones 101 - A Guide To All Things Bling!
What does AB coating mean?
AB (Aurora Borealis) coating is a special iridescent finish applied to rhinestones that creates a rainbow effect when light hits the surface. This coating adds extra sparkle and dimension, making AB-coated rhinestones ideal for designs that need maximum brilliance and visual impact. To learn more about AB rhinestones, check out our blog What does AB rhinestone mean and what makes them so special
What is the LUXE rhinestone line?
LUXE is our premium rhinestone tier, featuring superior cut quality, enhanced brilliance, and consistent sizing. LUXE rhinestones deliver maximum sparkle and professional-grade results for high-end designs, competition wear, and luxury applications where quality is paramount.
How do I choose the right rhinestone size?
Rhinestone sizes are measured in SS (stone size) units, with common sizes ranging from SS6 (2mm) to SS30 (6mm) and larger. For detailed work and delicate designs, choose smaller sizes, such as SS6-SS10. For bold statements and visibility from a distance, opt for SS16-SS30. Consider your project scale, viewing distance, and design complexity when selecting sizes. Our Rhinestone Size Guide: Stone Size in mm is a great place to find information on and understanding the sizing system is essential for achieving the perfect look in your designs.
What is a gross?
Understanding gross quantities helps you order the right amount of rhinestones for your projects.
A gross is a group of 144 items (a dozen dozen, or a square dozen, 12²).
- 1 Gross of rhinestones = 144 stones
- 10 Gross = 1,440 stones
- 25 Gross = 3,600 stones
- 50 Gross = 7,200 stones
- 125 Gross = 18,000 stones
- 250 Gross = 36,000 stones
✨ Application & Care
Can I use hotfix rhinestones on all fabrics?
Hotfix rhinestones work best on natural fabrics like cotton, denim, and canvas. They can also be applied to some synthetic blends. Still, testing is always recommended to ensure fabrics such as silk and nylon, as well as fabrics with waterproof coatings, can withstand the heat required for hotfix rhinestones to adhere.
What temperature should I use for hotfix application?
Set your rhinestone heat press temperature to 335 degrees, use medium to firm pressure, and press for 15 seconds. Testing with your specific heat press and fabric is essential, making adjustments as needed. Either a cool or warm peel is acceptable when removing the transfer tape. When peeling the transfer tape, do so in a smooth and even motion, going with the grain of the garment. This will prevent stretching and ensure a polished final product. After removing the transfer tape, we suggest a second press for an additional 5 seconds. For professional tips and tricks, visit our step-by-step guide to applying hotfix rhinestones. Visit our blog, The Guide to Heat Pressing Hotfix Rhinestones on Garments and Fabric
How should I care for rhinestone-embellished garments?
Turn garments inside out and hand-wash in cold water or use a gentle machine cycle in a mesh laundry bag. Avoid harsh detergents, bleach, and fabric softeners. Air dry or tumble dry on low heat. Never iron directly over rhinestones—use a pressing cloth or iron the reverse side. Proper care extends the life and brilliance of your rhinestone designs.
Can I mix different rhinestone types in one design?
Absolutely! Combining different sizes or blending AB-coated with non-coated stones can create stunning dimensional effects. Just ensure you use the appropriate application method for each type. Many designers use this technique to add depth, texture, and visual interest to their creations.
💼 Ordering and Shipping
When will my order ship?
Once an order is placed, our amazing staff works hard to ship it the same or next business day!
How will I know when my package has shipped?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website. You can also find tracking information on the website under your account and orders information. Please allow 24 hours for the tracking information to update.
What are your shipping options and delivery times?
We ship throughout the United States via UPS and USPS to meet your timeline needs. Standard shipping typically arrives within 3-7 business days, while expedited or priority options are available for faster delivery and usually arrive in 3-4 days. We also offer express shipping, which generally arrives in 1-2 days. Delivery delays may occur during high-volume periods; additional transit days may be required. You'll receive tracking information as soon as your order ships so you can monitor its progress.
Do you offer local pick-up?
We offer local pickup between 8 a.m. and 3 p.m. We are located at 16210 Foster St, Overland Park, Kansas 66210
Do you offer free shipping?
Yes! We offer free shipping on orders over $125.
Do you offer Express Shipping?
Yes, we offer UPS and USPS express shipping options for faster delivery. Express shipping rates are available at checkout. Please note that all shipping rates are approximate and may vary by location.
What if my package shows delivered but it's not in my mailbox?
If your order tracking shows delivered but you didn't receive it, it's likely a scanning error, and the package will arrive within 24-48 hours. If it doesn't arrive within 48 hours, please get in touch with your local post office, not the national hotline. Your local office is responsible for delivery and any related errors.
They will verify the GPS coordinates of the delivery location. If GPS coordinates show your package was delivered to the wrong address, USPS can help you locate it. If tracking shows it was delivered to the correct address, you may be a victim of theft and should contact your local police department to file a report.
Do you ship internationally?
Yes! We do ship internationally. Most international shipping options are available on the website. If you encounter any issues, please contact us at support@becreateful for assistance.
📚 Resources and Support
How can I contact customer service?
You can reach our customer service team by phone at 913-335-1083, by email at support@becreateful.com, or through the contact form on our website. We typically respond within 24 hours during business days (Monday-Friday, 8 AM - 3 PM CST).
Where are you located?
We are located at 16210 Foster St., Overland Park, Kansas 66210
What is your return and exchange policy?
Like most rhinestone companies, we have had to make the difficult decision not to accept returns or exchanges. To keep our prices as affordable as possible, this decision is necessary. Unfortunately, about 70% of the returns previously accepted arrived damaged. The damage occurred due to insufficient care when packaging the products for return. We apologize for any inconvenience this may cause. Click here for our complete Return and exchange policy.
Do you offer wholesale pricing?
For our best wholesale pricing, please visit our bulk hotfix and flatback rhinestone links. Wholesale pricing is excellent for designers, manufacturers, and businesses who need consistent access to premium rhinestone supplies. Please contact us directly to discuss wholesale pricing, minimum order quantities, and account setup.
How should I store my rhinestones?
Store rhinestones in a cool, dry place away from direct sunlight to maintain their brilliance. We suggest keeping them in their original packaging or airtight containers to prevent dust accumulation. Consistent temperatures are required for hotfix rhinestones. Hotfix rhinestones, use a glue disk on the back to adhere to fabric when heat is applied. Exposing the disk to freezing temperatures can cause a freeze-thaw effect that separates the glue disk from the rhinestone. Exposure to heat or humidity before application can also compromise adhesive performance.
Do you offer tutorials or design guidance?
Yes! We provide educational resources, including tutorials, application guides, and design tips, to help you get the most from our products. Check our learning resources for step-by-step instructions, technique videos, and Tips and Tricks from the Pros
Last updated: January 2026
